Privacy Policy

Last Updated: October 27, 2025

1. Introduction

Welcome to Pixivra. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI-powered thumbnail generation service.

2. Information We Collect

2.1 Information You Provide

  • Images: Photos you upload for thumbnail generation (person photos, reference images)
  • Text Input: Prompts, names, and text you enter for thumbnail customization
  • Payment Information: When you subscribe to paid plans, payment details are processed securely through Razorpay. We do not store your credit card or banking information.

2.2 Automatically Collected Information

  • Usage Data: Number of thumbnails generated, subscription status
  • Local Storage: Subscription status and payment IDs stored in your browser's local storage

3. How We Use Your Information

  • Thumbnail Generation: To process your images and text through AI to create thumbnails
  • Service Delivery: To provide and maintain our service, including subscription management
  • Usage Limits: To enforce daily limits for free users (20 thumbnails per day)
  • Payment Processing: To process subscription payments through Razorpay

4. Data Storage and Security

  • No Server Storage: Uploaded images are processed client-side in your browser and are NOT stored on our servers
  • Temporary Processing: Images are sent to Pollinations.ai API for AI generation and are not permanently stored
  • Local Storage Only: Subscription information is stored locally in your browser
  • Payment Security: All payment transactions are handled securely by Razorpay, a PCI DSS compliant payment gateway

5. Third-Party Services

5.1 Pollinations.ai

We use Pollinations.ai for AI image generation. Your prompts and images are sent to their API for processing. Please review their privacy policy for more information.

5.2 Razorpay

Payment processing is handled by Razorpay. When you subscribe to a paid plan, your payment information is processed directly by Razorpay. We do not have access to your complete payment details. Please review Razorpay's privacy policy for more information.

6. Subscription Plans

6.1 Free Plan

  • 20 thumbnails per day limit
  • Free commercial rights to generated thumbnails
  • No payment information required

6.2 Paid Plans (Monthly ₹29 / Annual ₹199)

  • Unlimited thumbnail generation
  • Free commercial rights to generated thumbnails
  • Payment processed through Razorpay
  • Subscription details stored locally in your browser

7. Commercial Rights

All users (free and paid) receive full commercial rights to the thumbnails they generate. You may use generated thumbnails for:

  • YouTube videos and other social media platforms
  • Commercial projects and business purposes
  • Personal and professional use
  • Monetized content

8. Cookies and Tracking

We do NOT use cookies or tracking technologies. We do not track your browsing behavior or collect analytics data.

9. Data Retention

  • Images: Not stored on our servers; processed and discarded immediately
  • Generated Thumbnails: Downloaded directly to your device; not stored by us
  • Subscription Data: Stored locally in your browser until you clear browser data
  • Payment Records: Maintained by Razorpay as per their retention policy

10. Your Rights

You have the right to:

  • Clear your local subscription data by clearing browser storage
  • Cancel your subscription at any time
  • Request information about your payment history from Razorpay
  • Use the service anonymously (no account required)

11. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this policy.

13. Contact Us

If you have any questions about this privacy policy or our practices, please contact us through our website.

14. Refund Policy

  • Monthly subscriptions: Refundable within 7 days of purchase
  • Annual subscriptions: Refundable within 14 days of purchase
  • Refund requests can be made by contacting our support
  • Refunds are processed through Razorpay within 5-7 business days